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Pricing

12 July 2024:

If your email account subscription is due on or after 15 September 2024, you will soon be able to select your new email plan and pay early.

There is no action to take yet. We will publish more details soon. Please do not click on any emailed links to pay your account.

If you are unsure when your email account subscription is due or want to learn more, please refer to our frequently asked questions.

  • PAY MONTHLY
  • PAY YEARLY
Are you sure? It’s $12 cheaper to pay yearly.

Prices apply to customers due to pay their email account subscription on or after 15 September 2024.

Save $12 by paying yearly

Prices apply to customers due to pay their email account subscription on or after 15 September 2024.

Our Saver plan delivers a low-cost option and peace of mind that your email account will be available when you need it.

Our Regular plan provides the storage level that most of our customers enjoy today to save years of emails and memories.

Our Pro plan typically allows you to store more than a million emails (depending on the size and number of attachments).

All email plans include:

Modern webmail

Our fully-featured webmail keeps your emails, contacts, tasks, calendars, and files all in one place. Read more.

Spam filtering

To help keep your inbox clean, our email protection services block millions of spam and phishing emails.

Data stored locally

All data from your email account is stored securely on our email platforms in Sydney, Australia.

Reliability

Our mission is to keep you connected 24/7, and if we’re ever offline, you won’t miss any emails because we’ll deliver them when services are restored.

Security

We are committed to ISO 27001, the world’s best-known standard for information security, cybersecurity, and privacy protection.

Privacy

We care deeply about safety, confidentiality, and privacy, so rest assured we will keep your inbox private and never mine or sell your data.

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Sponsored email customers

If you received a free email service from a TPG brand (including iiNet, Internode, and Westnet), they will continue to sponsor all email costs until 15 September 2024, provided you maintain your other services with them. If you are considering changing your other services, please contact them for advice.

From 15 September 2024, our new pricing will apply for each email address.

Paid email customers

If you received a paid email service from a TPG brand (including iiNet, Internode, and Westnet), the following applies:

If your renewal is due before 15 September 2024, a first-time renewal rate will apply. Details will be emailed to you.

If your renewal is due on or after 15 September 2024, our new pricing will apply for each email address.

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  • All prices are for 1 email mailbox.
  • We will notify you at least 30 days before your payment is due.
  • Our official emails are sent from [email protected].
  • We will also offer an early payment option. More details will be published on this page soon.
  • If you do not pay by your subscription due date, your email account will be suspended.
  • If you do not pay within 90 days after your subscription due date, your email account will be permanently deleted.
  • We currently accept debit/credit card and direct debit and will soon accept PayPal.
  • We do not currently accept BPAY, Post Billpay, bank transfers, or other payment methods.
  • All billing, payments, and pricing enquiries are handled via email.
  • We do not accept payment via email or phone.