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Pricing

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Sponsored email customers

If you received a free email service from a TPG brand (including iiNet, Internode, and Westnet), they will sponsor all email costs until mid-September 2024, provided you maintain your other services with them. If you are considering changing your other services, please contact them for advice.

We aim to finalise and publish our future pricing on this page in April/May 2024. We will also advise you of pricing via email at least 60 days before your payment is due and send a payment request at least 30 days before your payment is due.

Paid email customers

If you received a paid email service from a TPG brand (including iiNet, Internode, and Westnet), the following applies:

If your renewal payment is due before 15 September 2024, a first-time renewal rate will apply (provided payment is received by the payment due date). Details will be emailed to you. Some renewal dates may be moved forward during our billing transition period. This means your renewal date may be later than usual.

If your renewal payment is due on or after 15 September 2024, our new pricing will apply. We aim to finalise and publish our future pricing on this page in April/May 2024.

We will send a payment request at least 30 days before your payment is due.

three men laughing while looking in the laptop inside room
three men laughing while looking in the laptop inside room

Paid email customers

If you received a paid email service from a TPG brand (including iiNet, Internode, and Westnet), the following applies:

If your renewal payment is due before 15 September 2024, we’ve locked in your old email subscription rate for your first renewal (provided payment is received by the payment due date). Some renewal dates may be moved forward during our billing transition period. This means your renewal date may be later than usual.

If your renewal payment is due on or after 15 September 2024, our new pricing will apply. We aim to finalise and publish our future pricing on this page in April/May 2024.

We will send a payment request at least 30 days before your payment is due.

If you would like us to cancel your subscription and delete your email account, click here. Please note that once email accounts are deleted, they cannot be recovered.