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Has my email account been transferred to The Messaging Company?

By The Messaging Company | 18 Dec 2023
Has my email account been transferred to The Messaging Company?

If you opted in to transfer your email account to The Messaging Company, we’re pleased to advise that email accounts have started being transferred, and you will soon be able to enjoy your new email service.

How can I tell if my email account has been transferred to The Messaging Company? 

  • You will receive a confirmation email when your email account has been transferred.
  • If you use webmail, you will notice a new, modern interface. The Messaging Company’s logo will also appear in the top left corner.
  • If you use a third-party email client (such as Microsoft Outlook), you should not notice a visual difference.

The Messaging Company webmail interface

When will my email account be transferred to The Messaging Company?

 

We expect to transfer all email accounts to The Messaging Company by mid-2024.

Update: As of 10 July 2024, the transfer of email accounts is almost complete. 

 

The Messaging Company, email transfer stages, email migration, when will my email move to the messaging company

Will my email service be interrupted?

  • Most email accounts transfer within a few minutes, so you are unlikely to notice any interruption to your email service. 

Where can I go for support?

  • Please visit our Support Centre.

 

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