Whether you're new to webmail or have been using it for years, there are some features that everyone should know. This guide explains 10 everyday features in plain English, with simple examples to help you use webmail with confidence.10 webmail features explained1....
The festive season brings joy, generosity, and unfortunately, a spike in online scams. Around Black Friday and Christmas, scammers get busy trying to trick people into giving out money, passwords, or sensitive information. They sometimes pretend to be us, your bank,...
If you already use PayPal for online shopping or paying friends, you’ll be pleased to know you can also use it to pay your email account subscription. If you're not familiar with PayPal, it’s an excellent alternative to credit and debit cards, and comes with a range...
Recently, when Margaret opened Microsoft Outlook to read her emails, she saw a pop-up message about Windows 10 support ending. Not knowing what it meant, and nervous about clicking on pop-ups, Margaret dismissed the alert and carried on. Greg, on the other hand,...
This week is Scams Awareness Week (25 to 29 August). An initiative of the National Anti-Scam Centre (NASC), under the Australian Competition and Consumer Commission (ACCC), it is a national campaign that raises awareness about how scams work, what they cost...
After planning a coastal holiday, Susan subscribed to travel deals and weather alerts. Months later, the daily emails keep coming, long after she’s unpacked her suitcase. It feels like spam, but it's not. It's graymail. We all get emails we don’t want, but not all of...
When Margaret was trying to update her email subscription settings through our webmail portal, a message popped up asking her to enter a one-time code that had been emailed to her. But how could she get the code without losing the website page she was on? If that...
We are aware of new and sophisticated scams pretending to be The Messaging Company. Here are some tips to help protect you against email scammers.How can I protect myself from payment scams? 1. Check the email sender. Our official payment requests are sent from...
If you would like to upgrade your email plan, this article explains why it might be a good idea to do so, how you can upgrade in My Account, when the upgrade will take effect, and when charges apply.Should I upgrade my email plan? If you are using 80 per cent or more...
This article will help you understand: How much storage you might need; How much storage you use now; How much storage you are entitled to; How storage is calculated; What happens if your storage is full; How to increase your storage entitlement; and How to reduce...
We're excited to confirm that all $15,000 in prize money has now been claimed for our Early bird competition and Second chance competition. Entry was open to all Australian residents aged 18 years or over with an annual email account subscription with The Messaging...
We're pleased to announce our pricing is now available. These prices apply to email account subscriptions due on or after 15 September 2024. We are offering three different plans to suit your needs and budget. The main difference between our plans is the amount of...
We are aware of recent scams pretending to be The Messaging Company. This blog post reminds you to stay vigilant to protect yourself and your email account. Our email protection services block millions of spam and phishing emails, but we also need you to remain...
With an estimated one in two emails likely to be spam, it's no surprise that even with the best spam detection software, some spam still slips into inboxes. This blog post explains how to manage (and reduce) spam in your webmail, and how to report spam to The...
Recently, some customers have asked us to confirm if an email is legitimate. The email typically claims it is from The Messaging Company, is related to The Messaging Company, or is from their current email provider. Unfortunately, as suspected, some of these emails...
Your email password is the key that unlocks your treasure chest of messages and identity documents. So, it's essential to keep it safe, make it unique, and regularly review whether you need to change it. This blog post explains whether you need to change your password...
If your email account is transferring to The Messaging Company, it's natural to have questions about what will change and when. To ensure you receive factual responses to your questions, please refer to our site and the site of your existing email provider as your two...
Your email service with The Messaging Company is modern, secure, and easy to use. If you ever have questions, we invite you to check for answers on our site, submit a support request online, email us directly, or give us a call at your convenience.Did you know? Your...
If you opted in to transfer your email account to The Messaging Company, we're pleased to advise that email accounts have started being transferred, and you will soon be able to enjoy your new email service. How can I tell if my email account has been transferred to...