About us
OUR MISSION
To keep you connected 24/7
To help you enjoy your email experience
To ensure your email account stays secure and private
Who we are
We are part of the Atmail group – a global team of email experts. Headquartered in Australia, our group has been powering secure and reliable email services for hundreds of millions of email accounts worldwide for over 27 years (yes, that’s longer than Gmail).
What we do
We keep you connected, your messages private, and your memories safe. We step in when other providers have decided it’s time to step out, so you can keep your email account and the valuable content inside it.
OUR VALUES
Empathy
We listen to understand and empathise
Simplicity
We make things easy to use and understand
Advocacy
We speak up to
improve experiences
Growth
We improve
every day
Security commitment
Together with Atmail, we are committed to ISO 27001, the world’s best-known standard for information security, cybersecurity, and privacy protection.
You can have peace of mind that all data from your email account is stored securely on our email platforms with Amazon Web Services (AWS). If your email account is based in Australia, your data is stored in Sydney. If it is based in the United States, your data is stored in Virginia. If it is based in Europe (or if it requires GDPR compliance), your data is stored in Dublin, Ireland.
Accessibility commitment
Our email product is inclusive by design and fully meets the Web Content Accessibility Guidelines (WCAG) 2.1 Level A and AA guidelines. This means it’s designed to make content more accessible not just for customers with disabilities or assistive technology needs but for all customers.