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About us

OUR MISSION

To keep you connected 24/7

To help you enjoy your email experience

To ensure your email account stays secure and private

two women using laptops

Who we are

We are part of the Atmail group – a global team of email experts. Headquartered in Australia, our group has been powering secure and reliable email services for hundreds of millions of email accounts worldwide for over 25 years (yes, that’s longer than Gmail).

What we do

We keep you connected, your messages private, and your memories safe. We step in when other providers have decided it’s time to step out, so you can keep your email account and the valuable content inside it.

three men laughing while looking in the laptop inside room

OUR VALUES

Empathy

We listen to understand and empathise

Simplicity

We make things easy to use and understand

Advocacy

We speak up to
improve experiences

Growth

We improve
every day

Security commitment

Together with Atmail, we are committed to ISO 27001, the world’s best-known standard for information security, cybersecurity, and privacy protection.

You can have peace of mind that all data from your email account is stored securely on our email platforms with Amazon Web Services (AWS). If your email account is based in Australia, your data is stored in Sydney. If it is based in the United States, your data is stored in Virginia. If it is based in Europe (or if it requires GDPR compliance), your data is stored in Dublin, Ireland.

woman sitting on floor and leaning on couch using laptop
woman in white shirt using smartphone

Accessibility commitment

Our email product is inclusive by design and fully meets the Web Content Accessibility Guidelines (WCAG) 2.1 Level A and AA guidelines. This means it’s designed to make content more accessible not just for customers with disabilities or assistive technology needs but for all customers.